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Every mission pays in points, and 100 points = $1. Points appear in your wallet as pending the moment you finish a mission, and become available once the brand or survey partner confirms your completion. Only available points can be redeemed.

Points land as pending right away and become available when the partner confirms the completion. Most confirmations take a few days; some partners only report at the end of the month. Still pending after 30 days? Send us a message below from the email on your account and include the mission name.

Open Profile → Wallet and pick a reward: an Amazon, Walmart, Visa, Target or Starbucks gift card from $10, or PayPal from $15. Only available points count toward the minimum.

Redemptions are processed in weekly batches. Gift cards arrive by email and PayPal payments land in your PayPal account, usually within about a week of cashing out. Longer than that? Send us a message from the email on your account.

Usually the survey filled up or closed, you didn't match what the partner was looking for this time, or the mission was already completed from your account. None of these count against you — pick another mission from your feed. If one keeps failing at the same step, send us a message and tell us which mission and where it stops.

Free product missions are limited and go to members who match the brand's audience, so they don't show for everyone and they go fast. Complete your profile (Profile → About you) and keep the daily digest email on to see them first.

Everything is in Profile: your name, email address and shipping address under About you, and which emails you receive under Emails.

Open Profile and scroll to the bottom. Pause my account stops all emails and notifications and keeps your points, for whenever you come back. Delete my account removes everything for good: you'll be asked to type delete to confirm.